Facebook Announce Video Autoplay Feature

Facebook Announce Video Autoplay Feature

We’ve all seen videos popping up in our FB newsfeed, so is the recent ‘autoplay’ announcement really a surprise? With video content becoming more popular across social media it’s an important feature that is here for the long haul. It could prove to be an unpopular...
Facebook Pages Measure Customer Response Rate

Facebook Pages Measure Customer Response Rate

As part of efforts to make Facebook more appealing to business owners, the social networking platform has introduced more customer service-focused features – most recently, the ‘response rate’ addition. This shows a Page’s responsiveness to customer messages, and if...